Reg-less, NOT reckless quality


Do we focus on the details of the regulations or its essence? Do we make sure the level of compliance in our organisations is aligned with our true purpose or simply ensure that all the requirements…

The second commandment : procedures you shall respect


Once the procedures are written up, a lot of them end up on a shelf or in a binder in a supervisor’s desk. Under lock and key! TOO FREQUENTLY ! And too frequently, this is observed by…