Responsibility for quality is derived from clearly defined authority to act and the willingness to be responsibile for one's actions. A serious case study about tomato soup...

Nos participants sont à l'extérieur sous une température inacceptablement basse pour cette fin d'hiver ... sans manteaux. L'exercice précédent a duré plus de 4 minutes. Rappelez-vous : ils…

Brain cells constantly reconnect making even a damaged brain functions. If brain cells do this spontaneously, wouldn't our employees do the same ? If only we were to understand this...

Some more budget cuts. Some more enforcement of arguable decision. It up to the lower management to make it happen. As usual. Does it really have to be this way?

I love grass. So strong and resistant. I love grassroots movement, So strong and resistant. So connected and interdependent. Are you?

Why do we still focus on Quality metrics? Can we really measure the intrinsic Quality of any products? Is it really necessary to have metrics to achieve the Quality we strive for?

It is coming! The revolution in Quality? And you are part of it.

Are you a disruptor? If so...congratulations!

The F/S ratio : function and support. Do organizations focus too much on tools and methodology and not enough on something else. Or SomeONE else?

Can you decide? If not, who can? Do you know how much this way of deciding actually cost?

How much are YOU worth for your company? How much can you spend on your own without authorization from your boss? Do you know? Few people know....

Stress can be good or bad. Can Quality be good or bad too?

A short list of qualities for quality. And a few thoughts along the way.

Whenever you are 99% certain, starting doubting your results and look back at your dat with Bayes in mind.

How a recent political defeat can enlighten us on quality culture.

Lean programs are great! As long as the whole concept is implemented. Tools for humans. Not the other way around.